The Higher Education Authority is Ireland’s dedicated state agency responsible for third level education in the state (the clue is in the name). In collaboration with a team from the HEA we took their labyrinth like old site structure apart through a combination of workshops and user data analysis. We then rebuilt the structure to work for the key user groups, by making key information easy to get to. Once that was done we built a beautiful, accessible and responsive website to hold all that information.
Year on year visitors to the HEA website increased by over 100%
Drop in mobile & desktop bounce rates